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Frequently asked questions

is there a satisfaction guarantee?

Not in love? We can promise you a lot, but you'll only truly find out by trying it yourself.

That’s why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product within 30 days, and we’ll refund you the full amount.

How can I contact Najas Boutique?

You can reach us by email at info@najasboutique.com. Our customer support team is happy to assist you with any questions or concerns regarding your order, products, or general inquiries. You may also reach us by phone at +31 6 31997860.

Which payment methods do you accept?

We accept the following secure payment methods: VISA, Mastercard, American Express, Apple Pay and Google Pay. All payments are processed securely using encrypted payment systems.

How long does delivery take?

Estimated delivery time within Canada is 7–10 business days. Most orders arrive within this timeframe; however, delays may occur due to high demand, courier issues, weather conditions, or unforeseen circumstances.

How can I return an item?

To initiate a return, please email us at info@najasboutique.com. Return requests must be approved before sending any items.

Defective or incorrect items must be returned before a refund can be processed. You may also request a replacement instead of a refund.

Is my payment secure?

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.

Free Shipping

We offer free shipping on all orders within Canada.

30-Day Returns

Try at home — easy returns within 30 days.

Secure Payment

SSL-encrypted checkout with trusted payment methods.